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HEADS TOGETHER (AUSTRALIA)
COMMUNICATION AND CLARITY SERVICES
Be not careless in deeds, nor
confused in words, nor rambling in thought.
-
Marcus Aurelius Antoninus (121-180) Emperor of Rome
161–180, distinguished Stoic philosopher
Meditations
Expand/collapse the list below
by clicking on the headings
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HEADS TOGETHER can help you improve communications in your
organisation
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When was the last time
you read a business document and made sense of it at a first
reading and thought the time it took to read it was well spent?
One of the most frequently cited difficulties in organisations
is that of poor communication. |
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Writing in an
organisational environment has become a complex business. Some
researchers have found that it can take as much as three or four
years for an individual to gain the necessary skills to produce
successful documents. This is because organisational writing is
both socially-oriented and task-oriented. |
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Writing a memo, letter,
newsletter, submission, annual report, a journal article, or
operational policies and procedures are time consuming and
exacting activities. |
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HEADS TOGETHER can
produce a range of professional documents on your behalf, we can
act as a critical friend and provide independent feedback on
what you have produced, or we can assist you in learning
communication etiquette suitable for your organisation. |
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Typical problems when trying to
write
| Problem 1: Unable to develop new ideas Successful ideas usually take into account an
organisation's plans and directions, so it is imperative to be aware of what
is going on in an organisation. |
| Problem 2: Not acknowledging the readers context Understanding the appropriate time for formal
and informal written communications is crucial if the status of the people
receiving the communication is to be appropriately taken into account.
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| Problem 3: Not meeting deadlines Not meeting deadlines can be highly
embarrassing. Holes in a meeting agenda can result from a report submitted
too late. And a blank page may be the outcome of not submitting a newsletter
article on time. |
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| Other problems of communication failure
| poor structure and grammar |
| unsuitable language |
| unsuitable content |
| unclear purpose |
| inappropriate timing |
| poor "writer-reader" relationship |
| poor work environment |
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| Technical writing
| Technical writing involves translating
technical ideas into words a specific audience will understand. This means
that the technical writer has the job of: |
| understanding technical ideas that have been initiated |
| understanding who the reader is |
| expressing the ideas according to that reader's education level,
ability to understand, and familiarity with the subject |
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Testimonials
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Education Manager, Registered Training Organisation
Thanks very much for the way you facilitated yesterday's
activity - I was greatly impressed with the way you handled it
(..... wanted to convey her appreciation as well.)
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Director, State Government Department
The
report provides the Department with a valuable analysis of the
extent to which competency standards for health professionals
exist, and have been adopted in Australia. It makes a
significant contribution to our understanding of the
availability and similarity of existing competency standards for
the health professions. ....the framework suggested in the
report will help to inform debate about the development of
competency standards in the future. |
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Manager, State Government Department
We
have appreciated your extensive efforts to meet our
requirements and your assistance with our deliberations throughout
the research project |
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Manager, State Government Department
Thank you for your excellent work on the projects
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Manager, State Government Department
We
have actually found [your] research report very useful to inform some
work we are progressing with the National [professional]
organisations. So thanks. |
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Chair, Planning Committee, large church
A very
useful, in-depth 3 year study of our outreach programs that has helped our forward planning
immensely |
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Outreach minister, large church
The
newsletter Bruce produced and edited over 2 years was well balanced in content and a high quality
publication for our outreach and promotion activities. |
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HEADS TOGETHER
Strategic Planning
Facilitation
Qualified Industry
Standard Group Facilitator:
Certificate IV in Assessment and
Workplace Training (Melbourne)
20 years of experience.
Based on state-of-the art concepts and
current research.
Click on the logo below for more Award details
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